Loved and Lashed Policies
Deposits:
• All appointments require a card on file. Deposits can be used to reschedule one time only. If you need to reschedule again, you will be asked to send in another deposit.
Fills:
- You must have at least 50% of current lashes left to be considered a fill
- Fills from other artists: (+$15)
Cancellations / Late Policy:
- Reschedules/cancellations must be done at least 4 business days in advance otherwise deposits will not be transferrable and will be forfeited.
- Appointments that are cancelled or rescheduled within 24 hours of scheduled appointment time will be charged a $100 fee + deposit for appointment will be lost.
- If you are running late: there is a one-time only 10 minute grace period. Anything over 10 minutes will result in a $20 fee that accrues every 10 minutes past scheduled appointment time. Anything past 30 minutes is an automatic cancellation and you will not be able to book with us again.
General:
• Please clean your lashes prior to your appointment.
• Showering and washing your hair before your appointment is highly recommended.
• No caffeine before your appointment to avoid fluttery/twitchy eyes.
• Do not curl your lashes before your appointment.
• All results will vary depending on how many natural lashes you have, how long they are.
Refunds:
Refunds are not offered. However, if you are experiencing extreme fallout within 3 days of original appointment, please let us know immediately and we will gladly fill and correct it free of charge. Anything over 3 days will be subject to full fill prices.